Terms of Service

Welcome to Vitanery. These Terms of Service govern your use of our website and the purchase of our premium anti-aging skincare and vitamin products for men. By accessing and using this website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Vitanery's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to decompile or reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server
  • Violate any applicable laws or regulations in your jurisdiction
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
  • Obtain or attempt to obtain any materials or information through any means not intentionally made available on the website

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Vitanery at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

2. Disclaimer

The materials on Vitanery's website are provided on an 'as is' basis. Vitanery makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Vitanery does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site. Our anti-aging skincare products and vitamin supplements are formulated to support men's health and wellness, but results may vary based on individual factors such as age, genetics, lifestyle, and consistent use.

These products are not intended to diagnose, treat, cure, or prevent any disease. If you have any existing health conditions or are taking medications, please consult with a healthcare professional before using our products. Individual results may vary, and we recommend maintaining a consistent skincare routine and healthy lifestyle for optimal benefits.

3. Limitations

In no event shall Vitanery or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Vitanery's website, even if Vitanery or a Vitanery authorized representative has been notified orally or in writing of the possibility of such damage.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. Our liability is limited to the maximum extent permitted by applicable law.

4. Accuracy of Materials

The materials appearing on Vitanery's website could include technical, typographical, or photographic errors. Vitanery does not warrant that any of the materials on the website are accurate, complete, or current. Vitanery may make changes to the materials contained on its website at any time without notice.

Product descriptions, pricing, availability, and other information provided on our website are subject to change without notice. While we strive to provide accurate information about our anti-aging skincare and vitamin products, we do not guarantee the accuracy of all content. We encourage you to review product information carefully and contact us if you have any questions about our offerings.

5. Links

Vitanery has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Vitanery of the site. Use of any such linked website is at the user's own risk.

If you discover a link on our website that violates intellectual property rights or contains inappropriate content, please contact us immediately. We reserve the right to remove links to external websites at any time without notice.

6. Modifications

Vitanery may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service. We recommend that you review these terms periodically to familiarize yourself with any changes.

If we make material changes to these Terms of Service, we will notify you by email or by posting a prominent notice on our website. Your continued use of the website following the posting of revised Terms of Service means that you accept and agree to the changes.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Any dispute arising out of or in connection with these Terms of Service shall be subject to the jurisdiction of the courts of England and Wales. You agree to submit to the personal jurisdiction of such courts and waive any objection to venue or inconvenient forum.

8. Product Information and Ordering

Vitanery offers a curated selection of premium anti-aging skincare products and vitamin supplements specifically formulated for men. All product descriptions, ingredients, usage instructions, and benefits are provided to help you make informed purchasing decisions. We stand behind the quality of our products and ensure that all items are manufactured according to strict quality standards.

When placing an order through our website, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

We reserve the right to refuse or cancel any order at any time for any reason, including if we believe the order violates these Terms of Service or applicable laws. Product availability is subject to change without notice. In the event of an error in pricing or product information, we reserve the right to cancel or refuse any orders placed for the affected product.

9. Payment and Billing

All prices are displayed in the currency specified on our website and are subject to change without notice. We accept various payment methods as indicated on our website. By submitting payment information, you represent and warrant that you are authorized to use the payment method and that the information is accurate and complete.

Payment must be received before your order is processed and shipped. We use secure payment processing to protect your financial information. However, no method of transmission over the Internet or electronic storage is completely secure. While we implement appropriate security measures, we cannot guarantee absolute security of your information.

You agree to pay all charges incurred by you or any other person using your account, including applicable taxes and shipping fees. We reserve the right to charge your payment method for any outstanding balances on your account. If payment fails, we may suspend or cancel your order.

10. Shipping and Delivery

We ship our products to addresses within the United Kingdom and selected international locations. Shipping costs and delivery times are calculated based on your location and the shipping method selected at checkout. Estimated delivery dates are provided for informational purposes only and are not guaranteed.

Once your order is dispatched, you will receive a tracking number via email. You are responsible for providing accurate delivery information. If a package is returned to us due to an incorrect address provided by you, you may be charged for reshipping. Risk of loss passes to you upon delivery to the carrier or upon delivery to your address, whichever occurs first.

For detailed information about our shipping policies, delivery options, and estimated timeframes, please visit our Delivery and Payment page.

11. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied with any product, you may request a return or refund within 30 days of purchase. Products must be unused, in original packaging, and in resalable condition to be eligible for return.

To initiate a return, please contact our customer service team with your order number and reason for return. Once your return is approved, you will receive instructions for shipping the product back to us. Refunds will be processed within 14 business days of receiving and inspecting the returned product. Shipping costs for returns are the responsibility of the customer unless the return is due to our error or a defective product.

Certain products, such as opened vitamin supplements or skincare items that have been used, may not be eligible for return due to health and safety regulations. Please review the specific return policy for each product category on our website.

12. Intellectual Property Rights

All content on the Vitanery website, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of Vitanery or its content suppliers and is protected by international copyright laws. The compilation of all content on this website is the exclusive property of Vitanery and is protected by international copyright laws.

You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell, or participate in any sale of, or exploit in any way, in whole or in part, any of the content, the website, or any related intellectual property. Any unauthorized use of the content may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.

Vitanery, the Vitanery logo, and all related product names and slogans are trademarks of Vitanery. All other trademarks, logos, and brand names are the property of their respective owners. You may not use any of our trademarks without our prior written permission.

13. User-Generated Content

If you submit, post, or display content on or through the Vitanery website, you grant Vitanery a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, publicly perform, and publicly display such content. This includes product reviews, testimonials, comments, and any other user-generated content.

You represent and warrant that you own or have the necessary rights to the content you submit and that the content does not violate any third-party rights or applicable laws. You agree not to submit content that is defamatory, obscene, abusive, threatening, or otherwise objectionable. Vitanery reserves the right to remove any user-generated content at any time without notice or explanation.

14. Prohibited Activities

You agree not to engage in any of the following prohibited activities while using the Vitanery website:

  • Harassing, abusing, or threatening any person or group
  • Posting or transmitting obscene or offensive content
  • Disrupting the normal flow of dialogue within the website
  • Attempting to gain unauthorized access to systems or networks
  • Introducing viruses, worms, or other malicious code
  • Collecting or tracking personal information of others without consent
  • Spamming or sending unsolicited communications
  • Impersonating any person or entity
  • Engaging in any form of fraud or deception
  • Violating any applicable laws or regulations

Vitanery reserves the right to terminate your access to the website and take legal action against anyone who engages in these prohibited activities.

15. Third-Party Links and Services

The Vitanery website may contain links to third-party websites and services. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is governed by their own terms and conditions and privacy policies. We encourage you to review the terms and policies of any third-party site before providing personal information or conducting transactions.

Vitanery does not endorse any third-party products, services, or content. Any reliance you place on such third-party content is at your own risk. We are not liable for any loss or damage resulting from your use of third-party websites or services.

16. Privacy and Data Protection

Your use of the Vitanery website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection, use, and protection of your personal information. We are committed to protecting your privacy and maintaining the security of your data in accordance with applicable data protection laws.

We collect and process personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. Your information will be used only for the purposes specified in our Privacy Policy and will not be shared with third parties without your consent, except as required by law.

17. Cookies and Tracking Technologies

The Vitanery website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website usage. By using our website, you consent to our use of cookies as described in our Cookie Policy.

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website. We use both session-based and persistent cookies for various purposes, including authentication, personalization, and analytics.

18. Limitation of Liability

To the fullest extent permitted by law, Vitanery shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products, even if Vitanery has been advised of the possibility of such damages.

Our total liability to you for any claims arising out of or relating to these Terms of Service shall not exceed the total amount paid by you to Vitanery in the 12 months preceding the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

19. Indemnification

You agree to indemnify, defend, and hold harmless Vitanery and its officers, directors, employees, agents, and successors from any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the website, your violation of these Terms of Service, or your infringement of any third-party rights.

This indemnification obligation applies to all claims, whether known or unknown, disclosed or undisclosed, arising now or in the future. Vitanery reserves the right to assume the exclusive defense and control of any claim subject to indemnification by you.

20. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms of Service. The remaining provisions shall continue in full force and effect.

21. Entire Agreement

These Terms of Service, together with our Privacy Policy, Cookie Policy, and any other policies or agreements referenced herein, constitute the entire agreement between you and Vitanery regarding your use of the website and purchase of products. These Terms of Service supersede all prior agreements, understandings, and negotiations, whether written or oral, relating to the subject matter.

If there is any conflict between these Terms of Service and any other agreement or policy, these Terms of Service shall prevail unless explicitly stated otherwise in a written agreement signed by both parties.

22. Waiver

The failure of Vitanery to enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. Any waiver of any provision must be in writing and signed by an authorized representative of Vitanery. A waiver of any breach shall not constitute a waiver of any subsequent breach.

23. Contact Information

If you have any questions, concerns, or disputes regarding these Terms of Service, our products, or your use of the Vitanery website, please contact us at:

Vitanery

123 Regent Street, London, W1B 5TD, United Kingdom

Phone: +44 20 7946 0958

[email protected]

Hours: Mon-Fri: 9:00-18:00, Sat: 10:00-16:00

We are committed to resolving any issues promptly and professionally. Our customer service team is available to assist you with any inquiries or concerns regarding your purchase or our products.

24. Effective Date and Updates

These Terms of Service are effective as of the date first published on the Vitanery website. We may update these Terms of Service periodically to reflect changes in our business practices, technology, legal requirements, or other factors. The date of the most recent update will be indicated at the bottom of this page.

Your continued use of the Vit