Cookie Policy
At Vitanery, we use cookies and similar tracking technologies to enhance your browsing experience, understand how you interact with our website, and deliver personalized content. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use. By accessing and using our website, you consent to our use of cookies as described in this policy.
Last Updated: January 2024
This policy is subject to change as we update our practices. We encourage you to review this page periodically to stay informed about how we protect your information.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. These files contain information about your browsing activity, preferences, and login status. Cookies are widely used across the internet to improve website functionality and user experience. They are not programs or viruses and cannot directly harm your device.
There are two main types of cookies: session cookies and persistent cookies. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a specified period or until you manually delete them. Additionally, cookies can be categorized as first-party cookies (set by the website you're visiting) or third-party cookies (set by other domains).
Session Cookies
Temporary files that expire when you close your browser. These cookies help maintain your login status and shopping cart contents during your visit.
Persistent Cookies
Long-term files that remain on your device for weeks or months. These help us remember your preferences and login information across multiple visits.
How We Use Cookies
Vitanery uses cookies for various purposes to improve your experience on our website. Understanding how we use cookies helps you make informed decisions about your privacy. Below are the main categories of cookies we employ:
1 Essential Cookies
These cookies are necessary for the website to function properly. They enable basic features such as page navigation, secure login, and access to secure areas of the website. Without these cookies, certain website functions would not work. Essential cookies include session management, security tokens, and load balancing. These cookies do not track your behavior across other websites and are typically first-party cookies.
2 Performance Cookies
Performance cookies help us understand how visitors interact with our website by collecting information about pages visited, time spent on pages, and any error messages. This data helps us identify and fix technical issues, optimize page load times, and improve overall website performance. We use tools like Google Analytics to gather this information anonymously. These cookies do not identify you personally and are used solely for statistical purposes.
3 Functional Cookies
Functional cookies enable us to remember your preferences and choices, such as language selection, currency preference, and items in your shopping cart. These cookies enhance your browsing experience by personalizing the website to your needs. They may also remember your login information if you choose to stay logged in. Functional cookies allow us to provide a more customized and convenient experience during your visits.
4 Marketing and Advertising Cookies
These cookies track your browsing behavior across different websites to create a profile of your interests. This information allows us and our advertising partners to display personalized advertisements that are more relevant to you. Marketing cookies also measure the effectiveness of advertising campaigns and help prevent you from seeing the same ads repeatedly. These cookies may be set by third-party advertising networks and are typically persistent.
5 Social Media Cookies
If you interact with social media buttons or plugins on our website (such as Facebook, Instagram, or LinkedIn), these platforms may set their own cookies. Social media cookies enable sharing of content and track your interactions with social media platforms. They help social networks understand your behavior and deliver targeted content. Please review the privacy policies of these social media platforms to understand how they use your data.
Third-Party Cookies
In addition to our own cookies, we allow third-party service providers to place cookies on our website. These third parties include analytics providers, advertising networks, and social media platforms. Third-party cookies enable these services to collect information about your browsing behavior across multiple websites. While we carefully select our third-party partners, we cannot control how they use your information. We encourage you to review their privacy policies to understand their data practices.
Common Third-Party Services
- • Google Analytics: Tracks website traffic and user behavior to help us understand how our website is used.
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- • Google Ads: Allows us to display personalized advertisements across the Google Display Network.
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These third-party cookies help us measure advertising effectiveness, understand user demographics, and optimize our marketing efforts. However, we do not share personally identifiable information with these third parties without your explicit consent. You have the right to opt out of third-party cookies through your browser settings or by visiting the opt-out pages provided by these services.
Your Cookie Choices and Rights
You have full control over cookies and can choose to accept, reject, or delete them at any time. Most browsers allow you to refuse cookies or alert you when a cookie is being set. You can also delete cookies that have already been stored on your device. However, please note that disabling certain cookies may affect the functionality of our website and your browsing experience.
Browser Controls
Most modern browsers provide built-in tools to manage cookies. You can access these settings through your browser's preferences or settings menu. Common options include:
- ✓ Block all cookies
- ✓ Block third-party cookies only
- ✓ Allow cookies only from specific sites
- ✓ Clear cookies when closing the browser
- ✓ Receive alerts when cookies are set
Do Not Track (DNT)
Some browsers include a "Do Not Track" feature that sends a signal to websites requesting that they do not track your activity. However, this feature is not universally respected by all websites. We honor DNT signals where technically feasible, though our compliance may vary depending on the service.
To enable DNT in your browser, consult your browser's help documentation or privacy settings. Different browsers implement DNT differently, so we recommend checking your specific browser's instructions.
Important Notice
Disabling essential cookies may prevent you from accessing certain features of our website, such as logging into your account or completing purchases. We recommend keeping essential cookies enabled while managing other cookie categories according to your preferences. You can selectively disable performance, marketing, and social media cookies without affecting core website functionality.
Cookie Consent and Management
Vitanery respects your privacy and complies with applicable data protection regulations, including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act). When you first visit our website, we display a cookie consent banner that explains our use of cookies and allows you to make informed choices about which cookies to accept.
Cookie Consent Banner
Our cookie consent banner appears on your first visit and provides options to accept all cookies, reject non-essential cookies, or customize your preferences. You can change your cookie settings at any time by accessing the cookie management tool, typically found in the footer of our website. Your preferences are saved and respected across future visits.
Customizing Your Preferences
Through our cookie preference center, you can individually enable or disable different cookie categories. Essential cookies cannot be disabled as they are necessary for website functionality. However, you have full control over performance, functional, marketing, and social media cookies. Your preferences are stored securely and updated immediately.
Withdrawal of Consent
You can withdraw your consent to non-essential cookies at any time. When you withdraw consent, we will stop using those cookies for future activities. However, any data already collected under your previous consent will continue to be processed according to this policy and applicable law. Withdrawing consent does not affect the lawfulness of processing before the withdrawal.
Your Rights Under Data Protection Laws
Under GDPR and similar regulations, you have the right to:
- → Access information about what cookies we use and how they process your data
- → Request deletion of your personal data collected through cookies
- → Withdraw consent to cookie usage at any time
- → Receive a copy of your personal data in a portable format
- → Lodge a complaint with your local data protection authority
Specific Cookie Information
Below is a detailed list of the specific cookies we use on our website, including their names, purposes, types, and retention periods. This information helps you understand exactly what data is being collected and how long it is stored.
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| PHPSESSID | Session management and user authentication | Essential | Session |
| vitanery_cart | Shopping cart contents and preferences | Functional | 30 days |
| _ga | Google Analytics user identification | Performance | 2 years |
| _gid | Google Analytics session tracking | Performance | 24 hours |
| _gat | Google Analytics request throttling | Performance | 1 minute |
| fbp | Facebook Pixel conversion tracking | Marketing | 90 days |
| fr | Facebook ad delivery and measurement | Marketing | 90 days |
| lang | User language preference | Functional | Session |
| currency | User currency preference | Functional | 1 year |
| hj_user | Hotjar user identification | Performance | 365 days |
This table provides a comprehensive overview of the cookies we use. Please note that the specific cookies may vary depending on which services and features you interact with on our website. Third-party services may also use additional cookies not listed here. For more information about specific cookies, please contact our data protection team at [email protected].
Security and Data Protection
Vitanery takes the security of your data very seriously. We implement industry-standard security measures to protect cookie data and prevent unauthorized access. Our website uses HTTPS encryption to secure data transmission between your browser and our servers, ensuring that cookie information cannot be intercepted by third parties.
Encryption and Secure Transmission
All data transmitted through our website is encrypted using SSL/TLS protocols. This ensures that your cookie data, login credentials, and personal information are protected from interception. We regularly update our security protocols to maintain the highest standards of data protection.
Access Controls
Access to cookie data and personal information is restricted to authorized personnel only. Our team members are trained in data protection practices and are bound by confidentiality agreements. We implement strict access controls to ensure that only necessary personnel can access sensitive information.
Data Retention and Deletion
We retain cookie data only for as long as necessary to fulfill the purposes outlined in this policy. When data is no longer needed, we securely delete it from our systems. You can request deletion of your personal data at any time by contacting our data protection team. We will comply with such requests in accordance with applicable law.
Regular Security Audits
We conduct regular security audits and penetration testing to identify and address potential vulnerabilities. Our security measures are continuously updated to protect against emerging threats. We also comply with industry standards and best practices for data protection and cybersecurity.
Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will notify you by updating the "Last Updated" date at the top of this page. For significant changes, we may provide additional notice, such as sending you an email or displaying a prominent notice on our website.
Your continued use of our website following the posting of changes to this Cookie Policy constitutes your acceptance of those changes. We encourage you to review this policy regularly to stay informed about how we use cookies. If you do not agree with any changes, you may opt out of cookies through your browser settings or our cookie preference center.
Version History
- • January 2024: Current version - Comprehensive update to include new analytics and marketing cookies
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- • January 2023: Initial version - Policy created for GDPR compliance